Terms and Conditions

Last Updated: July 7, 2026

These Terms and Conditions ("Terms") govern your use of SoftMayo LLC's ("Company," "we," "us," or "our") services, including our CRM platform and SMS/text messaging program. By using our services or providing your phone number, you agree to these Terms.

1. SMS/Text Messaging Program

Program Name: SoftMayo CRM Messaging

Program Description: SoftMayo LLC uses SMS text messaging to communicate with leads, clients, and business contacts for the purpose of sales follow-ups, appointment reminders, service updates, and business notifications.

Opt-In: Customers opt in to receive SMS when they provide their phone number through our CRM system, website contact form, or verbally during a sales call. Consent is recorded in our database.

Message Frequency: Message frequency varies. You may receive up to 10 messages per month depending on your business interactions with us.

Message & Data Rates: Standard message and data rates may apply. Please contact your wireless carrier for details about your text messaging plan.

Opt-Out: To stop receiving text messages, reply STOP to any message at any time. You will receive a one-time confirmation message, and no further messages will be sent. You may also contact us at support@softmayo.com to opt out.

Help: For help or more information, reply HELP to any message, or contact us at support@softmayo.com.

Support Contact: SoftMayo LLC — Email: support@softmayo.com

No Third-Party Sharing: We do not sell, share, or disclose your phone number, SMS content, or opt-in consent to third parties or affiliates for marketing or promotional purposes.

2. Use of Services

Our CRM platform is provided for business purposes, including lead management, task management, project management, and team collaboration. You agree to:

3. Account Responsibilities

You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any security breach.

4. Intellectual Property

All content, features, and functionality of our platform, including software, text, graphics, and logos, are the property of SoftMayo LLC and are protected by intellectual property laws.

5. Limitation of Liability

SoftMayo LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount paid by you for the services in the twelve (12) months preceding the claim.

6. SMS Compliance

Our SMS messaging program complies with:

By opting in to our SMS program, you confirm that you are the owner or authorized user of the phone number provided and that you consent to receive text messages at this number.

7. Privacy

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

8. Termination

We may terminate or suspend your access to our services at any time, with or without cause, with or without notice. You may discontinue using our services at any time.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on this page. Your continued use of the services constitutes acceptance of the updated Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

11. Contact Information

For questions about these Terms or our SMS messaging program, contact us: